Languages and Site Accessibility

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Language Point is Sunderland's Interpretation and Translation Service. Run by the City Council, it is based at its Social Services Directorate.

Its objective is to provide a high-quality, impartial and professional language support to organisations and agencies who have clients with limited command of English language. By doing so Language Point facilitates the clients' equal access to public services.

Interpretation and translation services are delivered by a pool of sessional workforce. All staff undergo a strict selection procedure and are trained to work effectively in a wide range of public sector organisations. Their development is continuous and needs-based. Professionals are encouraged to take part in the identification, design and delivery of training modules.

Language Point require a simple and user-friendly procedure to be followed when booking an interpreter or a translator. This procedure is explained in the Guidelines. (368kb)A charge will be made for this service.

Interpreting Request Form (10364kb)

Multiple Interpreting Request Form (371kb)

Monitoring of Interpreting Services (370kb)

Translation Request Form (374kb)

Monitoring of Translation Services (372kb)

For any additional information, comments or feedback you can contact the Co-ordinator of Language Point :-

Language Point
Social Services
Cassaton House
43-49 Fawcett Street
Sunderland 
SR1 1RR

Telephone: 0191 5661750
Fax:  0191 5661751
e-mail languagepoint@ssd.sunderland.gov.uk

Language Line

The Sunderland office of NERS offers an interpreting and translating service, and is a specialised provider of professional language services for asylum seekers and refugees in the North East of England. The service covers asylum seekers and refugee’s rights, including Immigration, Health, Social Services and the NASS system, but constantly expand training modules to incorporate other areas of work.

Albanian, Amharic, Arabic, Assyrian, Azeri;
Bengali, Berber, Bosnian, Bulgarian;
Cantonese, Croatian, Czech;
Dari;
Farsi, French, Fullah;
Hindi;
Kikongo, Kinyarwanda, Kurdish (Sorani);
Lingala, Lithuanian;
Mandarin, Mirpuri, Moldovan;
Ndebele;
Pashtu, Polish, Portugese, Punjabi;
Romanian, Russian;
Serbian, Shona, Sinhalese, Slovak, Soso, Spanish, Swahili;
Tamil, Tigrinya, Turkish;
Ukrainian, Urdu.

19 Villiers Street, Sunderland, SR1 1EJ
Tel: 0191 510 8685, Fax: 0191 510 8697, Email: sunderland@refugee.org.uk

Open: Mon - Fri 9 - 5, Wednesday pm - drop in only, Out of Hours 07932 384235

Accessibility

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A - homepage
B - group activity
C - raising issues
D - directory - sunderland
E - directory - north east
F - directory - national
G - languages
I - phantom limb pain
L - links
M - contacts

Screen Reader
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